Affordable customer service and order processing for your growing e-commerce site

If your new e-commerce site is doing great, but you don't seem to have enough time in your day to take it to the next level - we're here to help you do just that!  We're especially ideal for dropshippers.

At Customer E-Service (CES), we take extra care of your customers, orders, and returns.  We always go the "extra mile" to ensure the best customer service experience.  Our clients don't ever have to worry that orders and returns are handled with the utmost attention to detail. 

Why should you outsource your customer service and order processing?

- You don't have enough hours in the day to manage your orders, deal with your customers, and get everything else done to run your business.

- You want to increase your sales and need to free up some time in order to market your business.

- You want to ensure that someone is always there to answer the phone or quickly respond to email inquiries because it is important to your business.
- You're tired of being chained to your computer and just need a break or a vacation.  

- You don't want to take on the expense and hassle associated with hiring, training, and managing employees.

Why should you outsource your customer service and order processing to us (rather than a typical call center)?

- You want an affordable solution.

- You want a personable person and a great communicator answering your customer's inquiries. Our customer service reps speak clear English and have high oral and written communication skills.

- You want experience. Founder Wes Grasty has been in the retail business for over 14 years and all of our customer service reps have been in the field for at least several years.

- You want the person who represents your company to know your product and up-sell when possible.

- You want an easy setup and no up-front costs.

Check out our testimonials page to see what our clients and other customers are saying.  

For an affordable quote:

Not ready to commit to permanent help?  Try us out if you want to take a short to long vacation from your e-commerce store.  We can cover a few days or a few weeks, it's up to you.

Please visit our How It Works page to learn more about our service.